DAHLIA TECHNOLOGIES PVT. LTD.__ (hereinafter referred to as “Company”, “we” or “us”) is committed to maintain the privacy of the Users of the Platform whereby appropriate measures have been taken to ensure that user's credentials are not misused, accidentally destroyed or lost within the environment of the Platform.
Though care has been taken in the production of information on this Platform, Company will not be responsible and shall not accept any liability for loss incurred in anyway whatsoever, by anyone who may seek to depend on the information contained herein.
By using, registering for, accessing or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by the terms contained in this Agreement.
I. SCOPE OF PRIVACY POLICY
- This Privacy Policy covers our usage of material as mentioned in the policy that is identifiable information shared with us.
- This policy does not apply to the activities of entities/organizations not owned or controlled by us, or to people who are not employed or managed by us.
- By accessing or using the Platform, or by signing up with us, you agree to our Terms and Conditions and Privacy Policy, both of which are electronic record in the form of electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder (as amended) and do not require any physical, electronic or digital signature and is a legally binding agreement between you and Company
II. INFORMATION COLLECTED
- Non-Personally Identifiable Information:
- Company collects non-personally identifying information that your browser makes available whenever you visit a Platform. This information includes your IP Address and hardware specs, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser.
- Personally Identifiable Information:
- We may collect certain personally identifiable information you provide when you create an account or register with us, subscribe to our mailing lists, send us an e-mail or call us. This information may include without limitation, your name for purpose , your mailing address used for without limitation, your IP Address, your location, name, address, contact details, professional details, payment details, bank account numbers, in certain cases, your Personal Account Number and other personal information that may be required for the use of the Platform from time to time. If you communicate with us by, for example, e-mail or letter, any information provided in such communication may also be collected by us.
- Location Data:
- We receive information from you that helps us approximate your location. We may, for example, use an address submitted by you while setting up your profile, IP Address or hardware MAC address received from your browser or device to determine your approximate location. We may also collect location information from devices in accordance with the consent process provided by your device.
Additionally and only upon your grant of respective permissions we may collect information from third party service providers.
III. USAGE OF INFORMATION
- i. Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience and update your dashboard: Your information helps us to better respond to your individual needs,
- To improve our Platform: We continually strive to improve our Platform offerings and develop new Service offerings for the Platform, this enhancement is based on the information and feedback we receive from you.
- To monitor and analyse use of the Service/platform: This is done to ensure smooth running of the Service’s technical administration and to increase the Service’s functionality and user-friendliness. We analyse your use of the platform to tailor make a better user experience for you and provide you with real value for money services.
- To improve customer service: Your information helps us to more effectively respond to your user service requests and support needs.
- To send periodic emails: The email address as provided by you, may be used to send in information and updates pertaining to your programme, in addition to receiving occasional Company news, updates, related service information, etc. to be able to tailor the Services to one’s specific needs if feasible, for convenience of users and communication with them, and as may be required by law.
- User Security: To maintain privacy and security of your account and details
- We keep Your Personal Data only as long as it is needed for the provision of our services or required by law. As a registered user we store your User Files for your conveniences.
IV. PROTECTION OF INFORMATION
- We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
- While we carefully select the other Platforms we link to, we are not liable for the privacy practices or content of these Platforms. You are under the privacy policy of the operator of that site when you give personal information to them and not to Company. Please read the policy of that site before sharing any information.
V. COOKIES POLICY
- A cookie is a text file stored by a web server on a computer or mobile device to collect standard internet log information and visitor behavior information. Cookies are unique to the browsers or mobile application you use, and enable websites to store data such as your preferences or items in your shopping cart. Cookies allow websites/platforms to remember your settings such as language, font size on your computer or mobile device, or other browser preferences.
- We may collect information from you automatically through cookies or similar technology when you visit our website to improve user experience
- If you want to disable cookies you need to change your website browser setting accordingly. The settings depend upon the browser you are using. Following are the details on how to disable cookies for Google Chrome:
- Choose “Settings” and click on “Advanced”
- Under “Privacy and Security” click “Content Settings”
- Click “Cookies”
Feel free to write us at connect@dahlia.tech in case of any further queries
VI. DISCLOSURE OF INFORMATION
- Company reserves the right to disclose personally identifiable information and/or non-personally-identifiable information Company believes, in good faith, is appropriate or necessary to enforce its Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of Company, our Users or others.
- We do not sell, trade, or otherwise transfer to outside third parties, your personally identifiable information, unless, such transfer is essential to the profile building and counseling services provided through the platform.
- This does not include trusted third parties who assist us in operating our Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- COMPANY reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that it believes, in good faith, is appropriate or necessary to enforce its Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of the site, our Users or others.
- We may use and disclose to third parties, information we collect in aggregated, non-personally identifiable form for research and informational purposes and to help us make sales, marketing and business decisions for marketing, advertising, or other uses.
VII. PAYMENT GATEWAY PARTNER:
- When you make purchases through the Plaform, the payments are processed through Third-Party payment gateways which has also been clearly mentioned in the Terms & Conditions made available on the Platform. The said Payment Gateway Partner may collect certain financial information from you to process a payment, including but not limited to, your name, email address, address and other billing information.
VIII. CHANGE OF CONTROL:
- In the event of the change of control of Company or a business transition, such as, reorganization, merger, acquisition, or sale of assets, your information may be transferred to the successor Company. You will be notified of any such deal and your information would remain subject to the commitments contained in this Privacy Policy until such time as this Privacy Policy is updated or amended by the acquiring party upon notice to you.
IX. STORAGE OF INFORMATION
- Permission to Use Information: By submitting your personal information, you agree to its transfer, storage or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
- Data Retention: We only retain your personal data for as long as your account is active or otherwise for a limited period of time as long as we need to fulfill the purposes for which we had initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes and enforce our agreement as required by the applicable law.
- Password: Where we have given you (or where you have chosen) a password which enables you to access certain Services or specific areas of the Platform, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
- Disclaimer: Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via the Internet; any such transmission is at your own risk.
X. NO ERROR-FREE PERFORMANCE
- Company does not guarantee an error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our reasonable efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.
XI. MODIFICATION AND DELETION OF PERSONALLY IDENTIFIABLE INFORMATION
- Deletion
- In order to delete the personally identifiable information you submitted, you can notify us that you wish to delete your personally identifiable information or any part thereof contained at our databases
- Modification
- If you wish to modify or update your personally identifiable information, you may do so by using the features made available on the Platform or by mailing our customer care at connect@dahlia.tech
- Please note that deletion of your personally identifiable information from the Platform’s database will not prevent COMPANY from using gathered anonymous information.
XII. THIRD PARTY LINKS:
- Occasionally, at our discretion, we may include or offer third party products or services on our Platform. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites and you are hereby requested to go through the privacy policy of these third party/ies for your reference. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
XIII. MINORS’ ONLINE PRIVACY PROTECTION
- COMPANY’s Service and Platform are intended for the general audience, individuals and users over the age of eighteen (18). Parent(s) or guardian(s) of the user below the age of 18 years shall be liable for all and any acts of such user using the Portals.
XIV. ONLINE PRIVACY POLICY ONLY
- This online privacy policy applies only to information collected through our Platform and not to information collected offline
XV. TERMS AND CONDITIONS
- Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Platform and which compliments the Privacy Policy at Invoice Registration Portal
XVI. YOUR RIGHTS:
- Depending on the applicable law you may have the following rights in relation to your personal data:
- Right to access your personal data being processed by us
- Right to rectify any discrepancy, inaccuracy in your personal data or complete any incomplete details
- Right to delete or remove your personal data in certain circumstances
- Right to restrict or object to processing of your personal data in certain circumstances, such as where the accuracy of personal data is disputed
- Right to withdraw your consent
Exercise of any right will not affect the lawfulness of processing based on your prior consent
XVII. MODIFICATIONS/CHANGES/UPDATE IN PRIVACY POLICY
- At the outset, please note that we reserve the right to change or make any amendments in this Privacy Policy at any time and If we decide to change our privacy policy, we will update the same on our Platform. Furthermore, please note that any changes made to this Privacy Policy are effective as of the stated “Last Updated” date, and your continued use of the Platform and act of availing our Services after the Last Updated date will constitute acceptance of, and agreement to be bound by those changes
XVIII. CONTACT US
- If you still have questions or concerns about our privacy policy, please write us at:connect@dahlia.tech